St. Petersburg College has a formal agreement to provide online proctoring services through Respondus. The agreement supersedes Respondus' general Terms of Services and includes specific legal requirements for the privacy and security of student information including:
- A formal data sharing agreement for student information with specific privacy and security restrictions under the federal Family Educational Rights and Privacy Act (FERPA), the European General Data Protection Regulation (GDPR) and the Florida Information Protection Act (FIPA);
- FERPA binds Respondus to only collect, process, and store student data for contracted services and this information cannot be sold or transferred for any other purpose; Restricting access to our student data to only those within Respondus with an authorized reason to process or view this data;
- Restricting storage of our student data to only data centers located in the United States and requiring encryption in the transmission of any protected college data;
- The use of appropriate administrative, technical, and physical security measures to preserve the confidentiality, integrity, and availability of protected student data;
- Data minimization procedures to delete collected information when no longer necessary or upon termination of the agreement;
- Procedures to alert the college upon the confirmation of a data breach of the Respondus system.
Please read the following information for more details: https://web.respondus.com/wp-content/uploads/2021/03/Respondus_Data_Privacy.pdf
Have Questions? Contact the SPC Technical Support Center at onlinehelp@spcollege.edu or call 727-341-HELP (727-341-4357) (Mon.- Sat. 8:00 a.m. - 10:00 p.m., Sun 12:00 p.m. - 10:00 p.m. Eastern). Chat: Live Chat with Support
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