Install and Setup of Microsoft Authenticator App - (Microsoft Instruction) – Omnichannel TSC

MICROSOFT AUTHENTICATOR APP INSTALLATION

Be sure that you are installing the correct Microsoft Authenticator App from your App Store

Apple Store

Microsoft Authenticator app description and logo.

Google Play Store

Microsoft Authenticator app interface screenshot.

User experience

1. User successfully authenticates using Microsoft Entra multifactor authentication.

2. User sees prompt to set up the Authenticator app to improve their sign-in experience. Only users who are allowed for the Authenticator app push notifications and don't have it currently set up will see the prompt.

Account protection prompt for Microsoft Authenticator.

3. User taps Next and steps through the Authenticator app setup.

First download the app.

Microsoft Authenticator app setup instructions.

See how to set up the Authenticator app.

Microsoft Authenticator setup screen.

Scan the QR Code provided to you.

Microsoft Authenticator QR code setup screen.

Approve the test notification.

Microsoft Authenticator app notification screen.

Notification approved.

Microsoft Authenticator notification approved screen.

Authenticator app is now successfully set up as the user's default sign-in method.

Account security setup success message.

Have Questions? Contact the SPC Technical Support Center at onlinehelp@spcollege.edu or call 727-341-HELP (727-341-4357) (Mon.- Sun. 7:00 a.m. - 12:00 a.m. Eastern). Chat: Live Chat with Support