Josef Martinez-Ortiz

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  • Student Experience with Peer Review

    Some assignments in Canvas may include peer review, where you review and provide feedback on another student's work. Peer reviews are designed to help you practice giving constructive feedback, lea...

  • How to reset your password

    Students need to login to the Titans Login on www.spcollege.edu with their SPC email address and password. The Titan Hub is a single landing page - sometimes called a dashboard - that you will use ...

  • Workforce Student Account

    After you’ve received your Student ID# and your Student Email Address, you must wait 45-minutes to 1 Hour for your account to be created and licensed before you can continue with the steps below.  ...

  • Trouble Signing In?

    -----------------------------------------------------------------------------------------------------------------------------If you have set up self-service password reset, please click on the link...

  • MFA

    Once successfully submitted, the telephone number provided on your student record will be used to send Security Code via text. You'll receive an email to your personal email provided on your stude...

  • Passwords

    SPC takes security very seriously. All accounts are secured with Microsoft’s Multifactor Authentication. In order to reset your password you must have your MFA setup. To Setup Your MFA, please comp...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...